When planning your well-deserved holiday, it’s important to make sure you have the right travel insurance in place. If you were to run into a tricky situation needing medical help abroad, knowing we’re there to support you day and night offers priceless peace of mind, so you can sit back, relax and enjoy your break.
When you need us, we’ll be right here
Denise and Michael weren’t expecting to make a claim when they renewed their travel insurance with us. They’d never made a medical claim before and even questioned whether a policy was even necessary for their short trip to Fuerteventura. Thankfully they did, as when they were walking along their favourite beach, Denise tripped on some rocks and fell.
‘I knew instantly that I had fractured my hip,’ she remembers. ‘At the hospital I was told I needed a hip replacement and that they would have to send me to Gran Canaria for the prosthetic, which would take a week. I just thought, I need to be at home. I was totally afraid.’
But everything changed when they got in touch with our emergency medical support team. Due to Denise’s pre-existing medical conditions, we decided it would be better for her to be flown home. We rallied a medical team and organised transport to get the couple back to the UK for the urgent treatment Denise needed.
I couldn’t have asked for better
She says: ‘Staysure were fabulous and just seemed to lift every worry off our shoulders. They quickly got a plane sorted out, with two pilots, a doctor and a nurse, and we were on our way home. The service was first class, it really was. I had the operation done and was out of hospital within six days.’
She adds: ‘The peace of mind you get from Staysure’s cover and service is brilliant. I believe we would have had to sell the house if I had not had travel insurance. They were with me every step of the way. I couldn’t have asked for better.’
By helping to create a policy that covers your needs, we can take the worry away at a stressful time when you do need to claim. So should the worst happen and you need to claim, we’ll be right here – just like we were for Denise and Michael.
Trust Staysure’s award-winning travel insurance
Recently named Best Travel Insurance Provider for the fourth year running by the British Travel Awards, Staysure are the market leader for over-50s travel cover. Specialising in covering pre-existing medical conditions such as asthma, high blood pressure and diabetes, you’ll always have a policy that’s personal to you.
Staysure’s Worth Doing Right ethos is based upon our beliefs of doing travel insurance the right way. What’s more, there is no upper age limit on policies, as they don’t believe age should be a barrier to travel. Staysure has more than 60,000 five-star reviews on Trustpilot — more than any other travel insurance provider. And its policies are rated five-star by independent industry experts Defaqto. No wonder more than six million customers have entrusted the safety and protection of their holiday to Staysure.
Get a quote online at staysure.co.uk, or call Staysure free on 0800 069 6125 to speak to a UK-based travel insurance expert. Plus, now you can save 20% in our Winter Sale, just quote MAG20*
*Discount applies to the base premium of an Annual-Multi Trip of Single Trip policy and not to any medical screening costs where relevant.